Faqs
Boarding FAQs
Do you require a deposit?
For any peak pricing dates we require a 20% non-refundable deposit due at the time of scheduling.
What time do I need to pick my dog up on the last day of their board?
The standard boarding cost includes anything up until 10am of the day of pick up. You are still welcome to pick up after 10am, however we do assess daycare charges starting after 10am. Please call for an estimate if you would like more info.
Do you have a cancellation policy?
We ask that you notify us 24 hours in advance of any boarding reservation cancellations that are not during peak dates. If you cancel any peak date boarding reservation, regardless of advance notice, the deposit is still non-refundable.
Is your boarding facility safe?
Our facility has a multiple camera security system that covers every area of the building, which allows ownership to monitor remotely, in tandem with room attendants who are monitoring them in each of our 2 indoor and 4 outdoor play areas.
Will my dog be playing with dogs that are much bigger/smaller than him/her?
We separate by size and temperament and have attendants in the room making sure that the dogs selected for that room are happy and comfortable.
What if I have a nervous/shy/aggressive dog?
We are able to offer secluded boarding for dogs that are not able to board with others. However, we have a limited capacity for this and would advise calling in advance to reserve one of these rooms.
Boarding Hours
Monday – Friday
Saturday
Sunday
7:00 am – 6:30 pm
10:00 am – 3:00 pm
1:00 pm – 3:00 pm (Open for pickup and drop off only)
Daycare FAQ
What are your daycare/boarding requirements?
- Completed registration form
- Veterinarian proof (emailed or printed) of vaccination for Rabies, DHLPP and Bordetella.
- Pups must be at least 4 months of age.
- Pups must be spayed or neutered for group play. Unaltered dogs will be socialized independently.
- Effective form of flea control.
Do I bring my own dog food?
Yes, we can feed them a lunch if you bring food. If necessary, we ask that you bring food for your dog while they stay with us. However, we are happy to provide our own house food at a charge of $2.00 per day. The majority of our daycare guests simply eat prior to arrival.
Will you give my dogs their medication?
Absolutely. We are experienced in administering all types of medications, including trans dermal swipes, eye drops, ear drops and pills.
Daycare Hours
Monday – Friday
Saturday
Sunday
7:00 am – 6:30 pm
10:00 am – 3:00 pm
No daycare services on Sunday